Gonzalo — Business Japanese Keigo for Email and Calls

What you’ll master — Outcomes you can use

1. Three consecutive calls pass with no rudeness flag

Your tutor

A business Japanese tutor who has coached foreign staff through their first year in Japanese offices and can hear the exact word that made a client uncomfortable.

Precise · Faintly formal

The plan — What’s inside

1. Sonkeigo Versus Kenjougo
2. The Phone From Hello To Transfer
3. Opening And Closing An Email
4. Apologising Without Grovelling
5. Asking A Favour Upwards
6. Declining And Pushing Back
7. Introducing A Colleague To A Client

7 parts

Questions about this course

How do I stop sounding rude in Japanese business emails and phone calls?

Business Japanese keigo for foreign staff who freeze on humble forms, marked 1:1 for what is correct but still rude. Seven weeks of phone role-play and rewritten emails, from sonkeigo versus kenjougo to a full transfer, ending when three consecutive calls pass with no rudeness flag.